Shipping policy
Shipping Policy
Order Processing Time
All orders are processed and handed to our shipping carrier within 24-48 hours after payment confirmation (excluding weekends/holidays).
Shipping Cost & Delivery Time
We ship to:
North America:
Continental U.S. (excludes Hawaii, Alaska, military addresses, and territories), Canada
Oceania:
Australia, New Zealand
Asia:
United Arab Emirates, Japan, South Korea, Malaysia, Thailand, Singapore, Israel
Europe:
United Kingdom, Germany, France, Switzerland, Sweden, Spain, Portugal, Poland, Norway, Netherlands, Italy, Ireland, Finland, Denmark, Czechia, Belgium, Austria
Order Value Shipping Fee Estimated Delivery Time
Under $39 $10 8-15 business days
$39+ FREE 8-15 business days
Note:
• Delivery times begin after processing is complete
• During major sales/holidays, add 1-3 extra processing days
Tracking Information
• You'll receive a tracking number via email once shipped (activates within 24 hours)
• Please track your order here
• Allow 48-72 hours for tracking updates to appear
• Can't track your package? Email cherryday1023@gmail.com - we'll resolve within 48 hours
Order Cancellations
• Requests must be made before shipment (within 24 hours of purchase recommended)
• No cancellations once tracking number is generated
• Approved cancellations receive full refunds within 3-5 business days
Important Notes
• We're not responsible for:
• › Incorrect addresses (double-check at checkout!)
• › Customs delays (international returns not accepted)
• › Carrier delays (weather, strikes, etc.)
• Lost/stuck packages: Contact us after 15 business days for investigation